Shipping and Delivery Policy

Effective Date: August 12, 2024

Bharat Hardwares is committed to providing timely and reliable delivery of your orders. Please review our shipping and delivery policy to understand our procedures and your options.

1. Shipping Methods and Costs

• Shipping Methods: We offer various shipping options to suit your needs, including standard and expedited shipping. The available methods and costs will be displayed at checkout based on your location and order size.
• Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order and the delivery location. The total shipping cost will be shown at checkout before you confirm your order.

2. Delivery Times

• Domestic Delivery: Orders within India typically arrive within 5-7 business days, depending on your location and the shipping method selected.
• International Delivery: International orders usually take 10-15 business days for delivery. Delivery times may vary based on the destination country and customs processing.

3. Processing Time

• Order Processing: Orders are processed within 2-3 business days. Processing times may vary during peak periods or if additional verification is required.
• Order Confirmation: You will receive an email confirmation once your order has been processed and shipped, including tracking information where applicable.

4. Tracking Your Order

• Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment through our website or the carrier’s website.

5. Shipping Restrictions

• Delivery Areas: We ship to most locations within India and internationally. However, there may be some locations where we are unable to deliver. If we cannot deliver to your location, we will notify you and issue a refund if necessary.
• P.O. Boxes: We may not deliver to P.O. Boxes or certain remote areas. Please provide a physical address for delivery if you are unsure.

6. Delivery Issues

• Missing or Damaged Items: If your order is missing or damaged upon delivery, please contact us immediately. Provide your order number and a description of the issue, including any photographic evidence if applicable.
• Incorrect Address: Ensure that your shipping address is correct at the time of order placement. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Proof of Delivery

• Video Requirement: To assist with claims for damaged or missing items, please make a video of the delivery process, including the condition of the package upon receipt. This video will help us expedite the resolution process.

8. Free Shipping

• Free Shipping Areas: We offer free shipping to select locations within India. This offer is subject to change and may have specific conditions. Check our website for current free shipping areas and conditions.

9. Contact Us

For any questions or concerns regarding shipping and delivery, or to provide video evidence of delivery issues, please contact us via:

BHARAT HARDWARES

Website: www.bharathardwares.com

Email: contact@bharathardwares.com

Phone/Whatsapp: 8005504986

Address: 2042, GHEE WALON KA RASTA, JOHARI BAZAR, JAIPUR

We appreciate your business and are here to assist with any shipping or delivery-related inquiries.